GENERAL TERMS AND CONDITIONS

1. Scope of application
The following terms and conditions apply to all orders placed via our online store. Our online store is aimed exclusively at consumers.

A consumer is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to his commercial nor to his independent professional activity. An entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of his commercial or self-employed professional activity.

2. Contracting party, conclusion of contract, correction possibilities
the sales contract is concluded with ayllu contemporary jewelry

By placing the products in the online store, we make a binding offer to conclude a contract for these articles. You can initially place our products in the shopping cart without obligation and correct your entries at any time before sending your binding order by using the correction tools provided and explained for this purpose in the ordering process. The contract is concluded when you accept the offer for the goods contained in the shopping cart by clicking on the order button. Immediately after sending the order, you will receive another confirmation by email.

3. Contract language, contract text storage
the language(s) available for the conclusion of the contract: german, english, french, spanish

We store the contract text and send you the order data and our terms and conditions in text form. You can view the contract text at our customer login.

4. Delivery conditions
Shipping costs will be added to the indicated product prices. You can find out more about the shipping costs in the offers.

We deliver only in the dispatch way. A pickup of the goods is unfortunately not possible.

5. Payment
In our store, you can choose between the following payment methods:

Prepayment
If you choose the payment method of prepayment, we will give you our bank details in a separate email and deliver the goods after receipt of payment.

Credit card
In the order process, you enter your credit card details. Your card will be charged immediately after placing the order.

Sepa direct debit
With the submission of the order, you give us a sepa direct debit mandate. We will inform you about the date of the account debit at least one bank business day in advance (so-called prenotification). A bank business day is any working day, with the exception of Saturdays, national public holidays, and the 24th and 31st of December each year. The account will be debited before the goods are shipped.

Paypal
In order to pay the invoice amount via the payment service provider PayPal (Europe) s.À r.L. Et Cie, s.C.A., 22-24 boulevard royal, L-2449 Luxembourg ("Paypal"), you must be registered with PayPal, legitimize yourself with your access data, and confirm the payment instructions. The payment transaction is carried out by PayPal immediately after placing the order. You will receive further instructions during the order process.

Paypal may offer registered PayPal customers, selected according to its own criteria, additional payment modalities in the customer account. However, we have no influence on the offer of these modalities; further individually offered payment modalities affect your legal relationship with PayPal. You can find more information about this in your PayPal account.

Apple pay
In order to be able to pay the invoice amount via the payment service provider Apple Inc., one Apple Park Way, Cupertino, CA 95014, USA ("Apple"), you must use the "Safari" browser, be registered with Apple, have activated the Apple Pay function, legitimize yourself with your access data, and confirm the payment instruction. The payment transaction is carried out immediately after placing the order. You will receive further instructions during the order process.

Giropay /Paydirekt
In cooperation with the payment service provider paydirekt gmbh, Stephanstr. 14-16, 60313 Frankfurt a. M. ("giropay" or "paydirekt"), we offer the payment methods giropay and paydirekt.

Giropay
In order to pay the invoice amount via giropay, you must have a bank account activated for online banking, identify yourself accordingly, and confirm the payment instructions. Your account will be debited immediately after placing the order. You will receive further instructions during the order process.

Paydirekt
In order to pay the invoice amount via Paydirekt, you must have a bank account activated for online banking, be registered with Paydirekt, legitimize yourself with your access data, and confirm the payment instructions.

6. Reservation of proprietary rights
The goods remain our property until full payment.

7 warranty and guarantees
7.1 liability for defects
The legal liability for defects applies.

7.2 guarantees and customer service
Information on any applicable additional warranties and their exact conditions can be found with the product and on special information pages in the online store.

8 Liability
for claims based on damages caused by us, our legal representatives or vicarious agents, we are always liable without limitation

in case of injury to life, body or health,
in case of intentional or grossly negligent breach of duty,
in the case of warranty promises, insofar as agreed, or
insofar as the scope of application of the Product Liability Act is opened.
In the event of a breach of essential contractual obligations, the fulfillment of which is a prerequisite for the proper execution of the contract and on the observance of which the contractual partner may regularly rely (cardinal obligations), due to slight negligence on our part or on the part of our legal representatives or vicarious agents, liability shall be limited to the amount of the damage foreseeable at the time of the conclusion of the contract, the occurrence of which must typically be expected.
Otherwise, claims for damages are excluded.

9. Dispute resolution
The European Commission provides a platform for online dispute resolution (OS), which you can find here. We are not obliged to or willing to participate in a dispute resolution procedure before a consumer arbitration board.

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